Target the concern
The provider applies coupling gel and moves the applicator over the area being evaluated.
$59 SoftWaveTMTherapy New Patient Special.
For heel pain, knee pain, back pain, shoulder pain, elbow pain, carpal tunnel symptoms, arthritis-related discomfort, joint pain, and more.
Your SoftWave™ Therapy special
Four parts. One focused first visit.
Your $59 voucher gives the provider time to understand your concern, evaluate the painful area, and determine whether SoftWave™ Therapy may be an appropriate option.
What your special includes
- SoftWave™ ConsultationTalk one-on-one about where the pain appears, how long it has been present, what aggravates it, and how it is affecting your daily life.
- Focused EvaluationThe provider reviews relevant history and examines the painful area to better understand your symptoms and screen for factors that may affect candidacy.
- SoftWave™ Therapy TreatmentIf clinically appropriate, receive an introductory SoftWave™ session targeted to the area being evaluated while you communicate what you feel.
- Doctor's Report of FindingsReview what the provider found, ask questions, and receive personalized recommendations for the most appropriate next step.
A limited new-patient offer. Appointment availability may vary.
What is SoftWave™ Therapy?
Broad-focused acoustic waves, directed where your body responds.
A handheld applicator sends acoustic waves into the target area. As the provider moves across the tissue, your feedback helps identify sensitive or reactive areas and guides the session.
Listen to feedback
You communicate what you feel so the provider can focus on relevant areas and adjust when appropriate.
Review the response
Your response, exam findings, and goals help shape the provider’s recommendations for what comes next.
Common evaluation areas
Where people often seek help
- Heel and plantar fascia
- Knees and patellar tendon
- Shoulders and rotator cuff
- Elbows and forearms
- Back and surrounding soft tissue
- Hips and gluteal tendons
- Achilles tendon and ankles
- Hands, wrists, and joint areas
This list describes common reasons for evaluation, not guaranteed indications or outcomes. A licensed provider must assess your symptoms and determine whether SoftWave™ Therapy is appropriate.
Your first appointment
Know what your $59 visit is designed to cover.
No pressure to commit to a care plan. The purpose of this visit is to understand your concern, assess the painful area, and give you a clearer next step.
- 01
Talk through the problem
Share where it hurts, how long it has been bothering you, and what the pain keeps you from doing.
- 02
Evaluate the painful area
The provider reviews relevant history, examines the area, and considers whether SoftWave™ may be appropriate.
- 03
Review findings and options
Ask questions, understand what was found, and discuss a practical recommendation for what comes next.
Patient stories
Hear patients describe their SoftWave™ experience.
These public patient testimonial videos share individual experiences with SoftWave™ Therapy. Results and timelines vary.
SoftWave™ patient story
SoftWave™ patient story
SoftWave™ patient story
Patient stories are shared for educational purposes. Individual results vary.
Patient testimonials
What patients say about Family First Chiropractic & Acupuncture.
Recent patient experiences shared publicly by the practice. Individual experiences vary.
“Dr. Vicki St. Germain treats our whole family, and it is the first place we go if one of us is not feeling exceptional. She is amazing with children, and I truly believe in chiropractic care as a major part of integrated health and wellness for our family.”
“Slept wrong and came in last minute with neck stiffness. The front desk was very accommodating, and I walked out feeling better after Dr. St. Germain’s adjustment. Great overall experience.”
“I had a great experience at Family First Chiropractic. The staff was friendly and helpful, and I will continue recommending the practice to clients and friends.”
Know before you go
Questions before you claim it?
These answers cover the basics. Your provider can give you condition-specific guidance during the consultation.
Prefer to talk?(704) 541-4747What is SoftWave™ Therapy?
SoftWave™ Therapy uses acoustic shockwaves delivered through a handheld applicator. The provider moves the applicator over the target area while monitoring your feedback and adjusting the session when appropriate.
How soon could I notice a change?
Some patients report changes in pain or movement during the first few visits, while others respond more gradually. Timing varies with the condition, health history, treatment area, and individual response. No specific result or timeline can be guaranteed.
What does a session feel like?
People commonly describe tapping, pressure, or brief tenderness in sensitive areas. Communication with the provider is important throughout the session so the intensity and location can be adjusted when appropriate.
Is SoftWave™ right for every type of pain?
No. Pain can have many causes, and SoftWave™ Therapy is not appropriate for every person or diagnosis. Your consultation and evaluation help the provider screen for contraindications and discuss suitable options.
What is included in the $59 new-patient special?
The $59 voucher includes a SoftWave™ consultation, focused evaluation, an introductory SoftWave™ treatment if clinically appropriate, and a doctor's report of findings with personalized next steps.
Visit Family First Chiropractic & Acupuncture
Your Charlotte SoftWave™ clinic.
Office location6303 Carmel Road, Suite 101
Charlotte, NC 28226
Charlotte, NC 28226
Phone(704) 541-4747
Office appointment hours
- Monday
- 8:00 am – 12:00 pm, 2:45 pm – 6:00 pm
- Tuesday
- 8:00 am – 12:00 pm
- Wednesday
- 8:00 am – 12:00 pm, 2:45 pm – 6:00 pm
- Thursday
- 8:00 am – 12:00 pm, 2:45 pm – 6:00 pm
- Friday
- 8:00 am – 12:00 pm
- Saturday–Sunday
- Closed
Ready for the next step?
Request your $59 SoftWave™ new-patient voucher.
Send your contact information and the clinic will follow up within one business day to help coordinate your visit.
- One-on-one consultation
- Focused pain and mobility evaluation
- Trial SoftWave™ session, if clinically appropriate
- Personalized recommendations for your next step
A limited new-patient offer. Appointment availability may vary.